Kundendiensttechniker (m/w/d)

Are you passionate about inspiring customers, are you open and emphatic? Do you also have experience and an interest in IT? You may have already gained some experience in sales? If you can answer YES to all the questions, then YOU are in the right place!

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Your profile

Technology affinity, knowledge of products and solutions in the business area (IP solutions incl. Cisco, special PABX solutions incl. HCS or similar products, transmission and cashless payment products). ICT Level II and Microsoft Certification or equivalent
Good knowledge of English
Ability to learn, commitment and resilience, flexibility
First experience in consulting and sales, enjoyment of dealing with people
Suitability for heights (e.g. working at a height of several metres on a case-by-case basis)
Driving licence B

Your tasks

Fulfilment of customer orders competently, on time and economically (quality at a high level – customer is in the foreground)
Problem solver or fulfilment of customer wishes, responsible for customer loyalty and customer satisfaction
Customer service according to the corporate values of A1 Telekom Austria
Value-oriented behavior for sustainable success